Check me out!
20/10/2011
First off, check out my photo-post on PhotoBean: Shoot me, shoot you. I did my first semi-official photo-shoot yesterday. I’m happy with the results and how the job went in general. Secondly, I HAVE AN IPHONE 4s OMFG! Oh the drama that surrounded this. So, because I decided to family-plan-up with my parents, my phone had to be sent down to Phoenix, over 2 hrs from where I’m living now. But hey, to save monthly, no biggy! Of course I had work, so I wouldn’t get my phone until the day after release day. Slightly torturous, but doable. Again, I said no buggy. I’ve waited like, three years for a new phone, one more night wouldn’t kill me.
Hah! Right, one more night, that’s all. /Sigh. So I get down to Phoenix on Saturday after work (which I was able to leave early from), and got to my parents house, and refrained from immediately jumping on my iPhone package and starting that sucker up. I said hello to my dad, then asked about my mom. Originally she was gonna be done at work about the time I got down there, but due to a sick co-worker, she ended up working from open to close. On top of that, her old flip phone had stopped working, because my brother had turned on her new 8gb iPhone 4. So I did a quick setup of her phone and then turned to mine. I never got beyond the activation screen, because my phone was trying to activate to my mom’s phone number. ARGH! The phone told me to take it to a Verizon retail store. Okay, whatever. We had planned to go to the VzW store the next day anyway, so I would deal with yet another day’s delay. We got my mom her phone and I just tried not to think about my phone for the rest of the night, though I was undeniably cranky.
The next day rolls around and my dad and I went to the VzW store to fix my issue and family plan us all. Well, we got none of that done. After waiting our turn, then explaining what was happening, the VzW dude basically said he couldn’t do anything, go to/call Apple. Right. So we went to the nearest Apple store (which was luckily much closer than it used to be a few years ago), where they were completely SWAMPED! Apple Store on a launch weekend is horrendous! But we plowed our way through and managed to talk to an Apple employee, explained, and he then referred us to the VzW rep in store. Nice. The Rep was awesome. He spent probably a an hour or more on the phone with VzW tech support. Most of it actually spent on hold. He even had to run out to his car at one point and grab another battery for his Android phone.
What we found out was that the new line and number I had tried to add to my mom’s account somehow got stuck in a pending status, and wasn’t going to be ready for activation un til NOVEMBER 2!!!! I was just thinking, “FUCK NO!” By this point I figured I’d been patient enough. The Rep told us to go ahead and leave while he tried to get things sorted, and he would call me on my mom’s phone when he had some more information. But there was a good chance in all this that I wouldn’t get my phone activated for a few days. My dad and I decided to walk around the mall, just in case the Rep called back quickly. In about 15-20 minutes he called back. He said he cancelled the stuck line, and all I would have to do is go back to the Apple Store and ask them to set up a new line with the device I had. Okey dokey, right?
Wrong. I get to the Apple Store and go find an Apple employee. I explain what happened, what the Rep did, and what I needed. He said they couldn’t. I got frustrated and called the Rep again. He told me to talk to another Apple dude. I found that dude, he sent me to another dude, that other dude said they couldn’t fix the issue, go to VzW. At this point I’m so pissed that I’m basically storming out of Apple in as much of a fit as I can ever manage. Probably seeing I was pissed, the guy the Rep told me to talk to stopped me by the door. I explained, yet again, what was going on with my phone. This guy that had talked to the rep says, oh yeah, they can’t fix it, and he literally walks me over to a VzW kiosk just outside the Apple Store.
So we explain again to another VzW employee what is going on and what I needed. He was a bit confused, but willing to take it on. Apple dude skidaddled back to Apple. A few minutes later the Rep walks by and asks what we’re doing at VzW. He says Apple are idiots for not activating a new number for me, because they basically took a hit on the cost of my phone since I paid the new activation price (not the full retail value) for the phone, but they won’t get any of that money back from VzW for the two years contract, because that line was cancelled by the Rep. So Apple is out some moola on account of my account. Eventually the kiosk VzW guy was able to get my phone activated, and he got the commission on the activation.
At least I have my phone. It was a bit stressful and frustrating to get it activated, but now it’s working fine and I have my very own number, not my mom’s.
My mom is adjusting pretty well to her first smart phone, and my dad is enjoying his new 16gb iPhone 4. We’re a family of iPhoners now, excepting my brother. I’m glad to have a reliable phone again, and one that runs sooooo fucking smooth! I’m totally loving it. The 8mp camera is awesome, so is the 1080p video, the retina display is just freakin dreamy on the eyes. LOVE LOVE LOVE it! Totally recommend. Oh, and Siri is cool too.